CRM & Helpdesk in Rwanda
Sales pipeline, customer support tickets, WhatsApp, SMS and call integration. For organisations in Kigali, Musanze, Huye, Rubavu.
CRM & Helpdesk for Rwanda
Rwanda's digital-first economy and Kigali's role as a regional conference and services hub make well-integrated systems a competitive advantage. We help organisations connect to MTN MoMo and RRA's EBM, deploy cloud telephony and secure their infrastructure in line with Rwanda's data-protection law.
SMEs & Enterprises is one of the sectors we serve most in Rwanda, so the CRM & Helpdesk comes pre-configured for RWF pricing, MTN MoMo payments and local reporting.
Why Rwanda businesses choose us
- Integration with MTN MoMo, Airtel Money, bank APIs and card gateways, reconciled automatically into your books.
- Support for RRA EBM electronic billing.
- Integration with MTN MoMo, Airtel Money, bank APIs and card gateways, reconciled automatically into your books.
- Serving organisations in Kigali, Musanze, Huye and Rubavu.
- Delivered remotely from Nairobi with on-site visits to Kigali by arrangement.
What's included
- Leads & sales pipeline
- Ticketing with SLAs
- WhatsApp, email & SMS in one inbox
- 3CX click-to-call & call logging
- Customer portal
- Performance dashboards
FAQs
Do you provide CRM & Helpdesk in Rwanda?
Yes. Turtle Technologies delivers CRM & Helpdesk to organisations in Kigali, Musanze, Huye, Rubavu and across Rwanda. Delivered remotely from Nairobi with on-site visits to Kigali by arrangement.
How do we start?
Book a free 15-minute business health check on this page or call/WhatsApp 0720 757 786. We will confirm scope, timelines and a fixed quotation.
Start with a 15-minute health check.
One of our engineers reviews your telephony, cloud, security and integrations with you, then tells you the single change that will make the biggest difference. Free, and you keep the recommendations.
What we check
- Phone system and call handling
- Hosting, backups and recovery
- Email security and deliverability
- Payment and tax integrations